PRIVACY POLICY
Tempesto (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy explains how and why we collect, use, store, share, and protect your personal information when you interact with us online or offline.
By using our website or any Tempesto service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
1.1 Information you provide directly:
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Name and surname
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Contact information (email, phone number, address)
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Business details
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Order information and delivery instructions
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Payment information (processed securely via third-party payment providers)
1.2 Information collected automatically:
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IP address
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Device information
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Browser type
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Website usage data and analytics
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Cookies and tracking technologies (for functionality, analytics, and site improvement)
1.3 Information from third parties:
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Payment processors
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Couriers
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Service providers assisting with orders or enquiries
WHY WE COLLECT YOUR INFORMATION
We collect and process your personal information to:
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Provide products, quotations, and services
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Process and deliver orders
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Communicate with you regarding orders, updates, promotions, or support
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Improve website functionality and user experience
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Comply with legal and regulatory requirements
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Maintain proper business and financial records
We only collect information that is strictly necessary for legitimate business purposes.
CONSENT
By using our site, contacting us, placing an order, or submitting your information, you consent to the processing of your personal information as outlined in this policy.
You may withdraw consent at any time by contacting us at [insert email], subject to legal or contractual requirements.
HOW WE STORE & PROTECT YOUR INFORMATION
We use reasonable technical and organisational measures to protect your information from:
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Loss
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Misuse
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Unauthorised access
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Alteration
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Disclosure
Your data is stored securely on reputable, password-protected platforms and systems used by Tempesto.
SHARING PERSONAL INFORMATION
We do not sell your information.
We may share your information with trusted third parties only when necessary for business operations, such as:
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Delivery and courier partners
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Payment service providers
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IT and website service providers
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Regulatory or legal authorities when required by law
All third parties are required to maintain data confidentiality and comply with POPIA.
COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies to:
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Improve functionality
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Analyse site traffic
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Enhance user experience
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Personalise content
You can manage cookie preferences in your browser settings.
YOUR POPIA RIGHTS
Under POPIA, you have the right to:
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Access your personal information
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Request correction or deletion
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Object to processing
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Withdraw consent
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Lodge a complaint with the Information Regulator
Information Regulator (South Africa)
Website: https://inforegulator.org.za
Email: complaints.IR@justice.gov.za
RETENTION OF PERSONAL INFORMATION
We keep personal information only as long as necessary for:
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Fulfilling orders and services
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Legal or accounting purposes
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Business operational requirements
After this period, information will be securely deleted or anonymised.
THIRD PARTY LINKS
Our site may contain links to external websites. We are not responsible for their content, security, or privacy practices.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised “Last updated” date.
Your continued use of our website signifies acceptance of any changes.
CONTACT INFORMATION
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Tempesto
Email: fabio@tempesto.co.za
Phone: 082 224 2085